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250 Million Microsoft Customer Support Records Exposed Online

250 Million Microsoft Customer Support Records Exposed Online

Jan 22, 2020
If you have ever contacted Microsoft for support in the past 14 years, your technical query, along with some personally identifiable information might have been compromised. Microsoft today admitted a security incident that exposed nearly 250 million "Customer Service and Support" (CSS) records on the Internet due to a misconfigured server containing logs of conversations between its support team and customers. According to Bob Diachenko, a cybersecurity researcher who spotted the unprotected database and reported to Microsoft, the logs contained records spanning from 2005 right through to December 2019. In a blog post, Microsoft confirmed that due to misconfigured security rules added to the server in question on December 5, 2019, enabled exposure of the data, which remained the same until engineers remediated the configuration on December 31, 2019. Microsoft also said that the database was redacted using automated tools to remove the personally identifiable info
Download: The State of Security Breach Protection 2020 Survey Results

Download: The State of Security Breach Protection 2020 Survey Results

Jan 22, 2020
What are the key considerations security decision-makers should take into account when designing their 2020 breach protection? To answer this, we polled 1,536 cybersecurity professionals in The State of Breach Protection 2020 survey ( Download the full survey here ) to understand the common practices, prioritization, and preferences of the organization today in protecting themselves from breaches. Security executives face significant challenges when confronting the evolving threat landscape. For example: What type of attacks pose the greatest risk, and what security products would best address them? Is it better to build a strong team in-house, outsource the entire security operation, or search for a sweet spot between the two? What type and level of automation should be introduced into the breach protection workflows? The State of Breach Protection 2020 survey provides insights into these questions and others. Here are a few of the insights the survey unveils: 1)
How to Accelerate Vendor Risk Assessments in the Age of SaaS Sprawl

How to Accelerate Vendor Risk Assessments in the Age of SaaS Sprawl

Mar 21, 2024SaaS Security / Endpoint Security
In today's digital-first business environment dominated by SaaS applications, organizations increasingly depend on third-party vendors for essential cloud services and software solutions. As more vendors and services are added to the mix, the complexity and potential vulnerabilities within the  SaaS supply chain  snowball quickly. That's why effective vendor risk management (VRM) is a critical strategy in identifying, assessing, and mitigating risks to protect organizational assets and data integrity. Meanwhile, common approaches to vendor risk assessments are too slow and static for the modern world of SaaS. Most organizations have simply adapted their legacy evaluation techniques for on-premise software to apply to SaaS providers. This not only creates massive bottlenecks, but also causes organizations to inadvertently accept far too much risk. To effectively adapt to the realities of modern work, two major aspects need to change: the timeline of initial assessment must shorte
Landry's Restaurant Chain Suffers Payment Card Theft Via PoS Malware

Landry's Restaurant Chain Suffers Payment Card Theft Via PoS Malware

Jan 02, 2020
Landry's, a popular restaurant chain in the United States, has announced a malware attack on its point of sale (POS) systems that allowed cybercriminals to steal customers' payment card information. Landry's owns and operates more than 600 bars, restaurants, hotels, casinos, food and beverage outlets with over 60 different brands such as Landry's Seafood, Chart House, Saltgrass Steak House, Claim Jumper, Morton's The Steakhouse, Mastro's Restaurants, and Rainforest Cafe. According to the  breach notification published this week, the malware was designed to search for and likely steal sensitive customer credit card data, including credit card numbers, expiration dates, verification codes and, in some cases, cardholder names. The PoS malware infected point-of-sale terminals at all Landry's owned locations, but, fortunately, due to end-to-end encryption technology used by the company, attackers failed to steal payment card data from cards swiped at its
cyber security

Automated remediation solutions are crucial for security

websiteWing SecurityShadow IT / SaaS Security
Especially when it comes to securing employees' SaaS usage, don't settle for a longer to-do list. Auto-remediation is key to achieving SaaS security.
Hackers Stole Customers' Payment Card Details From Over 700 Wawa Stores

Hackers Stole Customers' Payment Card Details From Over 700 Wawa Stores

Dec 20, 2019
Have you stopped at any Wawa convenience store and used your payment card to buy gas or snacks in the last nine months? If yes, your credit and debit card details may have been stolen by cybercriminals. Wawa, the Philadelphia-based gas and convenience store chain, disclosed a data breach incident that may have exposed payment card information of thousands of customers who used their cards at about any of its 850 stores since March 2019. What happened? According to a press release published on the company's website, on 4th March, attackers managed to install malware on its point-of-sale servers used to process customers' payments. By the time it was discovered by the Wawa information security team on 10th December, the malware had already infected in-store payment processing systems at "potentially all Wawa locations." That means attackers were potentially stealing Wawa customers' payment card information until the malware was entirely removed by its
LifeLabs Paid Hackers to Recover Stolen Medical Data of 15 Million Canadians

LifeLabs Paid Hackers to Recover Stolen Medical Data of 15 Million Canadians

Dec 18, 2019
LifeLabs, the largest provider of healthcare laboratory testing services in Canada, has suffered a massive data breach that exposed the personal and medical information of nearly 15 million Canadians customers. The company announced the breach in a press release posted on its website, revealing that an unknown attacker unauthorizedly accessed its computer systems last month and stole customers' information, including their: Names Addresses Email addresses Login information Passwords, for their LifeLabs account Dates of birth Health card numbers Lab test results The Toronto-based company discovered the data breach at the end of October, but the press release does not say anything about the identity of the attacker(s) and how they managed to infiltrate its systems. However, LifeLabs admitted it paid an undisclosed amount of ransom to the hackers to retrieve the stolen data, which indicates that the attack might have been carried out using a ransomware style malwa
The 2020 State of Breach Protection Survey – Call for Participation

The 2020 State of Breach Protection Survey – Call for Participation

Dec 17, 2019
2010-2019 decade will be remembered as the time in which cybersecurity became acknowledged as a critical concern for all organizations. With rapidly growing security needs and respective budgets, it is now more essential than ever for security decision-makers to zoom out of the 'products' mindset and assess their security stack in light of the overall breach protection value that their investments return. The 2020 State of Breach Protection Survey ( click here to participate ) attempts to map out for the first time how breach protection is practiced and maintained globally – what are the common products, services, concerns, and challenges that are most common amongst organizations. Any security professional filling the anonymous salary survey questionnaire , organised by The Hacker News in partnership with Cynet, will get a free copy of the survey report once it is released in January 2020. You can complete the questionnaire here . Why is that important? Because unli
Magento Marketplace Suffers Data Breach Exposing Users' Account Info

Magento Marketplace Suffers Data Breach Exposing Users' Account Info

Nov 28, 2019
If you have ever registered an account with the official Magento marketplace to bought or sold any extension, plugin, or e-commerce website theme, you must change your password immediately. Adobe—the company owning Magento e-commerce platform—today disclosed a new data breach incident that exposed account information of Magento marketplace users to an unknown group of hackers or individuals. According to the company, the hacker exploited an undisclosed vulnerability in its marketplace website that allowed him to gain unauthorized third-party access to the database of registered users — both customers (buyers) as well as the developers (sellers). The leaked database includes affected users' names, email addresses, MageID, billing and shipping address information, and some limited commercial information. While Adobe didn't reveal or might don't know when the Magento marketplace was compromised, the company did confirm that its security team discovered the breach la
OnePlus Suffers New Data Breach Impacting Its Online Store Customers

OnePlus Suffers New Data Breach Impacting Its Online Store Customers

Nov 23, 2019
Chinese smartphone maker OnePlus has suffered a new data breach exposing personal and order information of an undisclosed number of its customers, likely, as a result of a vulnerability in its online store website. The breach came to light after OnePlus started informing affected customers via email and published a brief FAQ page to disclose information about the security incident. According to OnePlus, the company discovered the breach just last week after an unauthorized party accessed order information of its customers, including their names, contact numbers, emails, and shipping addresses. "Last week while monitoring our systems, our security team discovered that some of our users' order information was accessed by an unauthorized party," the company said . OnePlus also assured that not all customers were affected and that the attackers were not able to access any payment information, passwords, and associated accounts. "Impacted users may receive spa
T-Mobile Suffers Data Breach Affecting Prepaid Wireless Customers

T-Mobile Suffers Data Breach Affecting Prepaid Wireless Customers

Nov 22, 2019
Are you a T-Mobile prepaid customer? If yes, you should immediately create or update your associated account PIN/passcode as additional protection. The US-based telecom giant T-Mobile today disclosed a yet another data breach incident that recently exposed potentially personal information of some of the customers using its prepaid services. What happened? In a statement posted on its website, T-Mobile said its cybersecurity team discovered a "malicious, unauthorized access" to information associated with an undisclosed number of its prepaid wireless account customers. However, the company did not disclose precisely how the breach happened, when it happened, and how the attackers unauthorizedly managed to access the private information of the company's prepaid customers. What type of information was accessed? The stolen data associated with customers' prepaid wireless accounts include their: names, phone numbers, billing addresses (if customers provided
Company Detected Years-Long Breach Only After Hacker Maxed Out Servers' Storage

Company Detected Years-Long Breach Only After Hacker Maxed Out Servers' Storage

Nov 14, 2019
What could be even worse than getting hacked? It's the "failure to detect intrusions" that always results in huge losses to the organizations. Utah-based technology company InfoTrax Systems is the latest example of such a security blunder, as the company was breached more than 20 times from May 2014 until March 2016. What's ironic is that the company detected the breach only after it received an alert that its servers had reached maximum storage capacity due to a data archive file that the hacker created. InfoTrax Systems is an American company based in Utah that provides backend operations systems to multi-level marketers, which also includes an extensive amount of sensitive data on their users' compensation, inventory, orders, and accounting. The breach reportedly occurred in May 2014 when the hacker exploited vulnerabilities in InfoTrax's server and its client's website to gain remote control over its server, allowing him to gain access t
Hackers Breach ZoneAlarm's Forum Site — Outdated vBulletin to Blame

Hackers Breach ZoneAlarm's Forum Site — Outdated vBulletin to Blame

Nov 11, 2019
ZoneAlarm, an internet security software company owned by Israeli cybersecurity firm Check Point Technologies, has suffered a data breach exposing data of its discussion forum users, the company confirmed The Hacker News. With nearly 100 million downloads, ZoneAlarm offers antivirus software, firewall, and additional virus protection solutions to home PC users, small businesses, and mobile phones worldwide. Though neither ZoneAlarm or its parent company Check Point has yet publicly disclosed the security incident, the company quietly sent an alert via email to all affected users over this weekend, The Hacker News learned. The email-based breach notification advised ZoneAlarm forum users to immediately change their forum account passwords, informing them hackers have unauthorizedly gained access to their names, email addresses, hashed passwords, and date of births. Moreover, the company has also clarified that the security incident only affects users registered with the "
Rogue TrendMicro Employee Sold Customer Data to Tech Support Scammers

Rogue TrendMicro Employee Sold Customer Data to Tech Support Scammers

Nov 07, 2019
Do you always uncomfortable trusting companies with your data? If so, you're not alone. While companies do much to protect themselves from external threats, insiders always pose the highest risk to a company's data. Unfortunately, when we say companies can't eliminate insider threat completely, cybersecurity firms, who are meant to protect others, are not an exception. Cybersecurity firm Trend Micro has disclosed a security incident this week carried out by an employee who improperly accessed the personal data of thousands of its customers with a "clear criminal intent" and then sold it to a malicious third-party tech support scammers earlier this year. According to the security company, an estimated number of customers affected by the breach is 68,000, which is less than one percent of the company's 12 million customer base. Trend Micro first became aware of the incident in early August 2019 when it found that some of its consumer customers were r
Leading Web Domain Name Registrars Disclose Data Breach

Leading Web Domain Name Registrars Disclose Data Breach

Oct 31, 2019
Another day, another massive data breach—this time affecting a leading web technology company, as well as both of its subsidiaries, from where millions of customers around the world have purchased domain names for their websites. The world's top domain registrars Web.com, Network Solutions, and Register.com disclosed a security breach that may have resulted in the theft of customers' account information. Founded in 1999 and headquartered in Jacksonville, Florida, Web.com is a leading web technology company that owns both Network Solutions and Register.com. The companies offer web services like web hosting, website design, and online marketing to help people build their own websites. What happened? — In late August 2019, a third-party gained unauthorized access to a "limited number" of the company's computer systems and reportedly accessed millions of records for accounts of current and former customers with Web.com, Network Solutions, and Register.com.
Two Hackers Who Extorted Money From Uber and LinkedIn Plead Guilty

Two Hackers Who Extorted Money From Uber and LinkedIn Plead Guilty

Oct 31, 2019
Two grey hat hackers have pleaded guilty to blackmailing Uber , LinkedIn, and other U.S. corporations for money in exchange for promises to delete data of millions of customers they had stolen in late 2016. In a San Jose courthouse in California on Wednesday, Brandon Charles Glover (26) of Florida and Vasile Mereacre (23) of Toronto admitted they accessed and downloaded confidential corporate databases on Amazon Web Services using stolen credentials. After downloading the data, the duo contacted affected companies to report security vulnerabilities and demanded money in exchange for the deletion of the data, according to a press release published by the US Justice Department. "I was able to access backups upon backups, me and my team would like a huge reward for this," the hackers said to the victim company in an email. "Please keep in mind, we expect a big payment as this was hard work for us, we already helped a big corp which paid close to 7 digits, all
5 Places Where Hackers Are Stealthily Stealing Your Data In 2019

5 Places Where Hackers Are Stealthily Stealing Your Data In 2019

Oct 31, 2019
Skyrocketing data breaches bring incalculable losses to organizations and can cost cybersecurity executives their jobs. Here we examine the top five places in 2019 where cybercriminals are stealing corporate and government data without ever getting noticed and then learn how to avoid falling victim to unscrupulous attackers. 1. Misconfigured Cloud Storage 48% of all corporate data is stored in the cloud compared to 35% three years ago, according to a 2019 Global Cloud Security Study by cybersecurity company Thales that surveyed over 3,000 professionals across the globe. Contrastingly, only 32% of the organizations believe that protecting data in the cloud is their own responsibility, counting on cloud and IaaS providers to safeguard the data. Worse, 51% of the organizations do not use encryption or tokenization in the cloud. (ISC)² Cloud Security Report 2019 assets that 64% of cybersecurity professionals perceive data loss and leakage as the biggest risk associated with the
UniCredit Bank Suffers 'Data Incident' Exposing 3 Million Italian Customer Records

UniCredit Bank Suffers 'Data Incident' Exposing 3 Million Italian Customer Records

Oct 28, 2019
UniCredit, an Italian global banking and financial services company, announced today that it suffered a security incident that leaked some personal information belonging to at least 3 million of its domestic customers. Officially founded in 1870, UniCredit is Italy's biggest banking and financial services and one of the leading European commercial banks with more than 8,500 branches across 17 countries. What happened? — Though UniCredit did not disclose any details on how the data incident happened, the bank did confirm that an unknown attacker has compromised a file created in 2015 containing three million records relating only to its Italian customers. What type of information was compromised? — The leaked data contains personal information of 3 million customers, including their: Names Cities Telephone numbers Email addresses What type of information was not compromised? — Unicredit confirmed that the compromised user records did not include any other perso
Unsecured Adobe Server Exposes Data for 7.5 Million Creative Cloud Users

Unsecured Adobe Server Exposes Data for 7.5 Million Creative Cloud Users

Oct 26, 2019
The U.S. multinational computer software company Adobe has suffered a serious security breach earlier this month that exposed user records' database belonging to the company's popular Creative Cloud service. With an estimated 15 million subscribers, Adobe Creative Cloud or Adobe CC is a subscription service that gives users access to the company's full suite of popular creative software for desktop and mobile, including Photoshop, Illustrator, Premiere Pro, InDesign, Lightroom, and many more. What happened? — Earlier this month, security researcher Bob Diachenko collaborated with the cybersecurity firm Comparitech to uncover an unsecured Elasticsearch database belonging to Adobe Creative Cloud subscription service that was accessible to anyone without any password or authentication. How many victims? — The inadvertently exposed database, which has now been secured, contained personal information of nearly 7.5 million Adobe Creative Cloud user accounts. What type
How to Avoid the Top Three Causes of Data Breaches in 2019

How to Avoid the Top Three Causes of Data Breaches in 2019

Oct 24, 2019
What's the price of unprotected IT infrastructure? Cybercrime Magazine says that global damages will surpass $6 billion as soon as 2021 . Here we'll go through some of the most frequent and emerging causes of data breaches in 2019 and see how to address them in a timely manner. Misconfigured Cloud Storage It's hard to find a day without a security incident involving unprotected AWS S3 storage, Elasticsearch, or MongoDB. A global study from Thales and the Ponemon Institute states that only 32% of organizations believe protecting their data in a cloud is their own responsibility. Worse, according to the same report, 51% of the organizations still do not use encryption or tokenization to protect sensitive data in the cloud. McAfee confirms, claiming that 99% of cloud and IaaS misconfigurations fall into the realm of end users' control and remain unnoticed. Marco Rottigni, Chief Technical Security Officer EMEA at Qualys , explains the problem: "Some of th
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