Search results for Okta support users data breach | Breaking Cybersecurity News | The Hacker News

Identity services provider Okta on Friday disclosed a new security incident that allowed unidentified threat actors to leverage stolen credentials to access its support case management system. "The threat actor was able to view files uploaded by certain Okta customers as part of recent support cases," David Bradbury, Okta's chief security officer, said . "It should be noted that the Okta support case management system is separate from the production Okta service, which is fully operational and has not been impacted." The company also emphasized that its Auth0/CIC case management system was not impacted by the breach, noting it has directly notified customers who have been affected. However, it said that the customer support system is also used to upload HTTP Archive (HAR) files to replicate end user or administrator errors for troubleshooting purposes. "HAR files can also contain sensitive data, including cookies and session tokens, that malici...

During the last week of March, three major tech companies - Microsoft, Okta, and HubSpot - reported significant data breaches. DEV-0537, also known as LAPSUS$, performed the first two. This highly sophisticated group utilizes state-of-the-art attack vectors to great success. Meanwhile, the group behind the HubSpot breach was not disclosed. This blog will review the three breaches based on publicly disclosed information and suggest best practices to minimize the risk of such attacks succeeding against your organization.  HubSpot - Employee Access On March 21, 2022,  HubSpot reported the breach  which happened on March 18. Malicious actors compromised a HubSpot employee account that the employee used for customer support. This allowed malicious actors the ability to access and export contact data using the employee's access to several HubSpot accounts.  With little information regarding this breach, defending against an attack is challenging, but a key configuratio...

Identity services provider Okta has disclosed that it detected "additional threat actor activity" in connection with the  October 2023 breach  of its support case management system. "The threat actor downloaded the names and email addresses of all Okta customer support system users," the company said in a statement shared with The Hacker News. "All Okta Workforce Identity Cloud (WIC) and Customer Identity Solution (CIS) customers are impacted except customers in our FedRamp High and DoD IL4 environments (these environments use a separate support system NOT accessed by the threat actor). The Auth0/CIC support case management system was not impacted by this incident." On top of that, the adversary is believed to have accessed reports containing contact information of all Okta certified users, some Okta Customer Identity Cloud (CIC) customers, and unspecified Okta employee information. However, it emphasized that the data does not include user credenti...

Popular password management solution 1Password said it detected suspicious activity on its Okta instance on September 29 following the support system breach, but reiterated that no user data was accessed. "We immediately terminated the activity, investigated, and found no compromise of user data or other sensitive systems, either employee-facing or user-facing," Pedro Canahuati, 1Password CTO,  said  in a Monday notice. The breach is said to have occurred using a session cookie after a member of the IT team shared a HAR file with Okta Support, with the threat actor performing the below set of actions - Attempted to access the IT team member's user dashboard, but was blocked by Okta Updated an existing IDP tied to our production Google environment Activated the IDP Requested a report of administrative users The company said it was alerted to the malicious activity after the IT team member received an email about the "requested" administrative user repor...

Google has disclosed details of a financially motivated threat cluster that it said "specializes" in voice phishing (aka vishing ) campaigns designed to breach organizations' Salesforce instances for large-scale data theft and subsequent extortion. The tech giant's threat intelligence team is tracking the activity under the moniker UNC6040 , which it said exhibits characteristics that align with threat groups with ties to an online cybercrime collective known as The Com . "Over the past several months, UNC6040 has demonstrated repeated success in breaching networks by having its operators impersonate IT support personnel in convincing telephone-based social engineering engagements," the company said in a report shared with The Hacker News. This approach, Google's Threat Intelligence Group (GTIG) added, has had the benefit of tricking English-speaking employees into performing actions that give the threat actors access or lead to the sharing of valua...

Google has revealed that the recent wave of attacks targeting Salesforce instances via Salesloft Drift is much broader in scope than previously thought, stating it impacts all integrations. "We now advise all Salesloft Drift customers to treat any and all authentication tokens stored in or connected to the Drift platform as potentially compromised," Google Threat Intelligence Group (GTIG) and Mandiant said in an updated advisory. The tech giant said the attackers also used stolen OAuth tokens to access email from a small number of Google Workspace email accounts on August 9, 2025, after compromising the OAuth tokens for the "Drift Email" integration. It's worth noting that this is not a compromise of Google Workspace or Alphabet itself. "The only accounts that were potentially accessed were those that had been specifically configured to integrate with Salesloft; the actor would not have been able to access any other accounts on a customer's Worksp...

You can tell the story of the current state of stolen credential-based attacks in three numbers: Stolen credentials were the #1 attacker action in 2023/24, and the breach vector for 80% of web app attacks . (Source: Verizon). Cybersecurity budgets grew again in 2024, with organizations now spending almost $1,100 per user (Source: Forrester).  Stolen credentials on criminal forums cost as little as $10 (Source: Verizon). Something doesn't add up. So, what's going on? In this article, we'll cover: What's contributing to the huge rise in account compromises linked to stolen creds and why existing approaches aren't working.  The world of murky intelligence on stolen credentials, and how to cut through the noise to find the true positives. Recommendations for security teams to stop attackers from using stolen creds to achieve account takeover. Stolen credential-based attacks are on the rise There's clear evidence that identity attacks are now the #1 cyber threat f...

Attackers are increasingly making use of "networkless" attack techniques targeting cloud apps and identities. Here's how attackers can (and are) compromising organizations – without ever needing to touch the endpoint or conventional networked systems and services.  Before getting into the details of the attack techniques being used, let's discuss why these attacks are becoming more prevalent.  SaaS adoption is changing the make-up of company IT  The SaaS revolution and  product-led growth  have had a huge impact on the structure of company networks, and where core business systems and data reside.  Most organizations today are using tens to hundreds of SaaS applications across business functions. Some are entirely SaaS-native, with no traditional network to speak of, but most have adopted a hybrid model with a mixture of on-premise, cloud, and SaaS services forming the...

You don't need a rogue employee to suffer a breach. All it takes is a free trial that someone forgot to cancel. An AI-powered note-taker quietly syncing with your Google Drive. A personal Gmail account tied to a business-critical tool. That's shadow IT. And today, it's not just about unsanctioned apps, but also dormant accounts, unmanaged identities, over-permissioned SaaS tools, and orphaned access. Most of it slips past even the most mature security solutions. Think your CASB or IdP covers this? It doesn't. They weren't built to catch what's happening inside SaaS: OAuth sprawl, shadow admins, GenAI access, or apps created directly in platforms like Google Workspace or Slack. Shadow IT is no longer a visibility issue - it's a full-blown attack surface. Wing Security helps security teams uncover these risks before they become incidents.  Here are 5 real-world examples of shadow IT that could be quietly bleeding your data. 1. Dormant acces...

Okta, a company that provides identity and access management services, disclosed on Wednesday that some of its source code repositories were accessed in an unauthorized manner earlier this month. "There is no impact to any customers, including any HIPAA, FedRAMP, or DoD customers," the company  said  in a public statement. "No action is required by customers." The security event, which was  first reported  by Bleeping Computer, involved unidentified threat actors gaining access to the Okta Workforce Identity Cloud ( WIC ) code repositories hosted on GitHub. The access was subsequently abused to copy the source code. The cloud-based identity management platform noted that it was alerted to the incident by Microsoft-owned GitHub in early December 2022. It also emphasized that the breach did not result in unauthorized access to customer data or the Okta service. Upon discovering the lapse, Okta said it placed temporary restrictions on repository access and that i...