Incident Management | Breaking Cybersecurity News | The Hacker News

The current SOC model relies on a scarce resource: human analysts. These professionals are expensive, in high demand, and increasingly difficult to retain. Their work is not only highly technical and high-risk, but also soul-crushingly repetitive, dealing with a constant flood of alerts and incidents. As a result, SOC analysts often leave in search of better pay, the opportunity to move beyond the SOC into more rewarding roles, or simply to take much-needed breaks. This high churn rate puts the SOC in a vulnerable position, jeopardizing the overall effectiveness of cybersecurity operations. To keep your team resilient and maintain operational efficiency, it's essential to take proactive steps to reduce burnout and improve retention. Here are five strategies that can make a difference. Why Analyst Burnout Matters More Than Ever SOC analyst burnout is becoming a critical issue as the cybersecurity landscape evolves. Security Operations Centers (SOCs) face a growing number of daily al...

In the last decade, there has been a growing disconnect between front-line analysts and senior management in IT and Cybersecurity. Well-documented challenges facing modern analysts revolve around a high volume of alerts, false positives, poor visibility of technical environments, and analysts spending too much time on manual tasks. The Impact of Alert Fatigue and False Positives  Analysts are overwhelmed with alerts. The knock-on effect of this is that fatigued analysts are at risk of missing key details in incidents, and often conduct time-consuming triaging tasks manually only to end up copying and pasting a generic closing comment into a false positive alert.  It is likely that there will always be false positives. And many would argue that a false positive is better than a false negative. But for proactive actions to be made, we must move closer to the heart of an incident. That requires diving into how analysts conduct the triage and investigation process. SHQ R...

"A boxer derives the greatest advantage from his sparring partner…" — Epictetus, 50–135 AD Hands up. Chin tucked. Knees bent. The bell rings, and both boxers meet in the center and circle. Red throws out three jabs, feints a fourth, and—BANG—lands a right hand on Blue down the center. This wasn't Blue's first day and despite his solid defense in front of the mirror, he feels the pressure. But something changed in the ring; the variety of punches, the feints, the intensity – it's nothing like his coach's simulations. Is my defense strong enough to withstand this? He wonders, do I even have a defense? His coach reassures him "If it weren't for all your practice, you wouldn't have defended those first jabs. You've got a defense—now you need to calibrate it. And that happens in the ring." Cybersecurity is no different. You can have your hands up—deploying the right architecture, policies, and security measures—but the smallest gap in your defense could let an attacker land a kn...