SHQ Response Platform and Risk Centre to Enable Management and Analysts Alike
May 13, 2024
Threat Detection / SoC / SIEM
In the last decade, there has been a growing disconnect between front-line analysts and senior management in IT and Cybersecurity. Well-documented challenges facing modern analysts revolve around a high volume of alerts, false positives, poor visibility of technical environments, and analysts spending too much time on manual tasks. The Impact of Alert Fatigue and False Positives Analysts are overwhelmed with alerts. The knock-on effect of this is that fatigued analysts are at risk of missing key details in incidents, and often conduct time-consuming triaging tasks manually only to end up copying and pasting a generic closing comment into a false positive alert. It is likely that there will always be false positives. And many would argue that a false positive is better than a false negative. But for proactive actions to be made, we must move closer to the heart of an incident. That requires diving into how analysts conduct the triage and investigation process. SHQ Response Platfo
