ServiceNow AI Agents Can Be Tricked Into Acting Against Each Other via Second-Order Prompts
нояб. 19, 2025
AI Security / SaaS Security
Malicious actors can exploit default configurations in ServiceNow's Now Assist generative artificial intelligence (AI) platform and leverage its agentic capabilities to conduct prompt injection attacks. The second-order prompt injection, according to AppOmni, makes use of Now Assist's agent-to-agent discovery to execute unauthorized actions, enabling attackers to copy and exfiltrate sensitive corporate data, modify records, and escalate privileges. "This discovery is alarming because it isn't a bug in the AI; it's expected behavior as defined by certain default configuration options," said Aaron Costello, chief of SaaS Security Research at AppOmni. "When agents can discover and recruit each other, a harmless request can quietly turn into an attack, with criminals stealing sensitive data or gaining more access to internal company systems. These settings are easy to overlook." The attack is made possible because of agent discovery and agent-to-a...