Agentic AI in SOCs: A Solution to SOAR's Unfulfilled Promises
Sep 25, 2024Artificial Intelligence / SOC Automation
Security Orchestration, Automation, and Response (SOAR) was introduced with the promise of revolutionizing Security Operations Centers (SOCs) through automation, reducing manual workloads and enhancing efficiency. However, despite three generations of technology and 10 years of advancements, SOAR hasn't fully delivered on its potential, leaving SOCs still grappling with many of the same challenges. Enter Agentic AI—a new approach that could finally fulfill the SOC's long-awaited vision, providing a more dynamic and adaptive solution to automate SOC operations effectively. Three Generations of SOAR – Still Falling Short SOAR emerged in the mid-2010s with companies like PhantomCyber, Demisto, and Swimlane, promising to automate SOC tasks, improve productivity, and shorten response times. Despite these ambitions, SOAR found its greatest success in automating generalized tasks like threat intel propagation, rather than core threat detection, investigation, and response (TDIR) workloads.