New survey reveals lack of staff, skills, and resources driving smaller teams to outsource security.
As business begins its return to normalcy (however "normal" may look), CISOs at small and medium-size enterprises (500 – 10,000 employees) were asked to share their cybersecurity challenges and priorities, and their responses were compared the results with those of a similar survey from 2021.
Here are the 5 key things we learned from 200 responses:
1 — Remote Work Has Accelerated the Use of EDR Technologies
In 2021, 52% of CISOs surveyed were relying on endpoint detection and response (EDR) tools. This year that number has leapt to 85%. In contrast, last year 45% were using network detection and response (NDR) tools, while this year just 6% employ NDR. Compared to 2021, double the number of CISOs and their organizations are seeing the value of extended detection and response (XDR) tools, which combine EDR with integrated network signals. This is likely due to the increase in remote work, which is more difficult to secure than when employees work within the company's network environment.
2 — 90% of CISOs Use an MDR Solution
There is a massive skills gap in the cybersecurity industry, and CISOs are under increasing pressure to recruit internally. Especially in small security teams where additional headcount is not the answer, CISOs are turning to outsourced services to fill the void. In 2021, 47% of CISOs surveyed relied on a Managed Security Services Provider (MSSP), while 53% were using a managed detection and response (MDR) service. This year, just 21% are using an MSSP, and 90% are using MDR.
3 — Overlapping Threat Protection Tools are the #1 Pain Point for Small Teams
The majority (87%) of companies with small security teams struggle to manage and operate their threat protection products. Among these companies, 44% struggle with overlapping capabilities, while 42% struggle to visualize the full picture of an attack when it occurs. These challenges are intrinsically connected, as teams find it difficult to get a single, comprehensive view with multiple tools.
4 — Small Security Teams Are Ignoring More Alerts
Small security teams are giving less attention to their security alerts. Last year 14% of CISOs said they look only at critical alerts, while this year that number jumped to 21%. In addition, organizations are increasingly letting automation take the wheel. Last year, 16% said they ignore automatically remediated alerts, and this year that's true for 34% of small security teams.
5 — 96% of CISOs Are Planning to Consolidate Security Platforms
Almost all CISOs surveyed have consolidation of security tools on their to-do lists, compared to 61% in 2021. Not only does consolidation reduce the number of alerts – making it easier to prioritize and view all threats – respondents believe it will stop them from missing threats (57%), reduce the need for specific expertise (56%), and make it easier to correlate findings and visualize the risk landscape (46%). XDR technologies have emerged as the preferred method of consolidation, with 63% of CISOs calling it their top choice.