customer support | Breaking Cybersecurity News | The Hacker News

In yet another sign that the Russian hackers who breached SolarWinds network monitoring software to compromise a slew of entities never really went away, Microsoft said the threat actor behind the malicious cyber activities used password spraying and brute-force attacks in an attempt to guess passwords and gain access to its customer accounts. "This recent activity was mostly unsuccessful, and the majority of targets were not successfully compromised – we are aware of three compromised entities to date," the tech giant's Threat Intelligence Center  said  Friday. "All customers that were compromised or targeted are being contacted through our nation-state notification process." The development was first  reported  by news service Reuters. The names of the victims were not revealed. The latest wave in a series of intrusions is said to have primarily targeted IT companies, followed by government agencies, non-governmental organizations, think tanks, and financ

Do you own a Hewlett-Packard (HP) Windows PC or laptop? Multiple HP customers from around the world are reporting that HP has started deploying a "spyware" onto their laptops—without informing them or asking their permission. The application being branded as spyware is actually a Windows Telemetry service deployed by HP, called "HP Touchpoint Analytics Client," which was first identified on November 15. According to reports on several online forums, the telemetry software—which the HP customers said they never opted to have installed and had no idea was continually running in the background—was pushed out in a recent update. However, it's not yet clear whether the software has come with the latest Microsoft's Windows updates, or via HP's support assistant processes. An official description of the software says that the program "harvests telemetry information that is used by HP Touchpoint's analytical services." HP Touchpoint

As a vCISO, you are responsible for your client's cybersecurity strategy and risk governance. This incorporates multiple disciplines, from research to execution to reporting. Recently, we published a comprehensive playbook for vCISOs, "Your First 100 Days as a vCISO – 5 Steps to Success" , which covers all the phases entailed in launching a successful vCISO engagement, along with recommended actions to take, and step-by-step examples.  Following the success of the playbook and the requests that have come in from the MSP/MSSP community, we decided to drill down into specific parts of vCISO reporting and provide more color and examples. In this article, we focus on how to create compelling narratives within a report, which has a significant impact on the overall MSP/MSSP value proposition.  This article brings the highlights of a recent guided workshop we held, covering what makes a successful report and how it can be used to enhance engagement with your cyber security clients.