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Category — RMM Software
The Power and Peril of RMM Tools

The Power and Peril of RMM Tools

Jul 30, 2024 Network Management / IT Security
As more people work remotely, IT departments must manage devices distributed over different cities and countries relying on VPNs and remote monitoring and management (RMM) tools for system administration.  However, like any new technology, RMM tools can also be used maliciously. Threat actors can establish connections to a victim's device and run commands, exfiltrate data, and stay undetected.  This article will cover real-world examples of RMM exploits and show you how to protect your organization from these attacks.  What are RMM tools?  RMM software simplifies network management, allowing IT professionals to remotely solve problems, install software, and upload or download files to or from devices.  Unfortunately, this connection is not always secure, and attackers can use malicious software to connect their servers to a victim's device. As these connections become easier to detect, however,  ransomware-as-a-service (RaaS) groups have had to adjus...
U.S. Federal Agencies Fall Victim to Cyber Attack Utilizing Legitimate RMM Software

U.S. Federal Agencies Fall Victim to Cyber Attack Utilizing Legitimate RMM Software

Jan 26, 2023 Cyber Threat / Phishing
At least two federal agencies in the U.S. fell victim to a "widespread cyber campaign" that involved the use of legitimate remote monitoring and management (RMM) software to perpetuate a phishing scam. "Specifically, cyber criminal actors sent phishing emails that led to the download of legitimate RMM software – ScreenConnect (now ConnectWise Control) and AnyDesk – which the actors used in a refund scam to steal money from victim bank accounts," U.S. cybersecurity authorities  said . The joint advisory comes from the Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and Multi-State Information Sharing and Analysis Center (MS-ISAC). The attacks, which took place in mid-June and mid-September 2022, have financial motivations, although threat actors could weaponize the unauthorized access for conducting a wide range of activities, including selling that access to other hacking crews. Usage of remote software by criminal grou...
Want to Grow Vulnerability Management into Exposure Management? Start Here!

Want to Grow Vulnerability Management into Exposure Management? Start Here!

Dec 05, 2024Attack Surface / Exposure Management
Vulnerability Management (VM) has long been a cornerstone of organizational cybersecurity. Nearly as old as the discipline of cybersecurity itself, it aims to help organizations identify and address potential security issues before they become serious problems. Yet, in recent years, the limitations of this approach have become increasingly evident.  At its core, Vulnerability Management processes remain essential for identifying and addressing weaknesses. But as time marches on and attack avenues evolve, this approach is beginning to show its age. In a recent report, How to Grow Vulnerability Management into Exposure Management (Gartner, How to Grow Vulnerability Management Into Exposure Management, 8 November 2024, Mitchell Schneider Et Al.), we believe Gartner® addresses this point precisely and demonstrates how organizations can – and must – shift from a vulnerability-centric strategy to a broader Exposure Management (EM) framework. We feel it's more than a worthwhile read an...
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