Top 5 Ways Broken Triage Increases Business Risk Instead of Reducing It
Feb 25, 2026
Malware Analysis / Threat Detection
Triage is supposed to make things simpler. In a lot of teams, it does the opposite. When you can’t reach a confident verdict early, alerts turn into repeat checks, back-and-forth, and “just escalate it” calls. That cost doesn’t stay inside the SOC; it shows up as missed SLAs, higher cost per case, and more room for real threats to slip through. So where does triage go wrong? Here are five triage issues that turn investigations into expensive guesswork, and how top teams are changing the outcome with execution evidence. 1. Decisions Made Without Real Evidence Business risk: The hardest triage failure to notice is when decisions get made before proof exists. If responders rely on partial signals (labels, hash matches, reputation), they end up approving or escalating cases without seeing what the file or link actually does. That uncertainty fuels false positives, missed real threats, slower containment, and higher cost per case, while giving attackers more time before anyone h...