Ticketmaster Suffers Security Breach – Personal and Payment Data Stolen
Jun 28, 2018
Global entertainment ticketing service Ticketmaster has admitted that the company has suffered a security breach, warning customers that their personal and payment information may have been accessed by an unknown third-party. The company has blamed a third-party support customer service chat application for the data breach that believed to affect tens of thousands of its customers. The customer support chat application, made by Inbenta Technologies—a third-party artificial intelligence tech supplier—used to help major websites interact with their customers. In its statement , Ticketmaster said it discovered malicious software on the customer support application hosted on its UK website that allowed attackers to extract the personal and payment information from its customers buying tickets. Ticketmaster disabled the Inbenta product across all of its websites as soon as it recognized the malicious code. However, Inbenta Technologies turned away blame back to Ticketmaster, sa...
