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Earlier this week, ServiceNow  announced on its support site  that misconfigurations within the platform could result in "unintended access" to sensitive data. For organizations that use ServiceNow, this security exposure is a critical concern that could have resulted in major data leakage of sensitive corporate data.  ServiceNow has since taken steps to fix this issue .  This article fully analyzes the issue, explains why this critical application misconfiguration could have had serious consequences for businesses, and remediation steps companies would take, if not for the ServiceNow fix. (Although, recommended to double check that the fix has closed the organization's exposure.) In a Nutshell ServiceNow is a cloud-based platform used for automating IT service management, IT operations management, and IT business management for customer service, as well as HR, security operations, and a wide variety of additional domains. This SaaS application is considered to be one of the top bu

The healthcare industry is under a constant barrage of cyberattacks. It has traditionally been one of the most frequently targeted industries, and things haven't changed in 2023. The U.S. Government's Office for Civil Rights reported  145 data breaches  in the United States during the first quarter of this year. That follows 707 incidents a year ago, during which over 50 million records were stolen. Health records often include names, birth dates, social security numbers, and addresses. This treasure trove of data is used in identity theft, tax fraud, and other crimes. It is the high value of the data that makes healthcare applications such a promising target. The healthcare industry was hesitant to adopt SaaS applications. However, SaaS applications lead to better collaboration among medical professionals, leading to improved patient outcomes. That, combined with SaaS's ability to reduce costs and improve financial performance, has led to the industry fully embracing SaaS solutions

Super Low RPO with Continuous Data Protection: Dial Back to Just Seconds Before an Attack Zerto , a Hewlett Packard Enterprise company, can help you detect and recover from ransomware in near real-time. This solution leverages continuous data protection (CDP) to ensure all workloads have the lowest recovery point objective (RPO) possible. The most valuable thing about CDP is that it does not use snapshots, agents, or any other periodic data protection methodology. Zerto has no impact on production workloads and can achieve RPOs in the region of 5-15 seconds across thousands of virtual machines simultaneously. For example, the environment in the image below has nearly 1,000 VMs being protected with an average RPO of just six seconds! Application-Centric Protection: Group Your VMs to Gain Application-Level Control   You can protect your VMs with the Zerto application-centric approach using Virtual Protection Groups (VPGs). This logical grouping of VMs ensures that your whole applica

Security and IT teams are routinely forced to adopt software before fully understanding the security risks. And AI tools are no exception. Employees and business leaders alike are flocking to generative AI software and similar programs, often unaware of the major SaaS security vulnerabilities they're introducing into the enterprise. A February 2023  generative AI survey of 1,000 executives  revealed that 49% of respondents use ChatGPT now, and 30% plan to tap into the ubiquitous generative AI tool soon. Ninety-nine percent of those using ChatGPT claimed some form of cost-savings, and 25% attested to reducing expenses by $75,000 or more. As the researchers conducted this survey a mere three months after ChatGPT's general availability, today's ChatGPT and AI tool usage is undoubtedly higher.  Security and risk teams are already overwhelmed protecting their SaaS estate (which has now become the operating system of business) from common vulnerabilities such as misconfigurati

The move to SaaS and other cloud tools has put an emphasis on Identity & Access Management (IAM). After all, user identity is one of the only barriers standing between sensitive corporate data and any unauthorized access.  The tools used to define IAM make up its identity fabric. The stronger the fabric, the more resistant identities are to pressure from threat actors. However, those pressures are only increasing. Decentralized IT, evolving threats, and zero-trust tools are pushing many IAM tools to their limits.  To maintain their effectiveness, IAM are shifting to operating as an agile, interconnected identity fabric rather than just siloed IAM tools. The demands of today's IT operating environment are forcing IAM to support decentralized IT environments while still providing centralized management and governance for its users. Interestingly, many of the identity fabric principles they define are currently found in leading SSPM tools. It's important to note that identity fabr

Earlier this year, threat actors infiltrated  Mailchimp , the popular SaaS email marketing platform. They viewed over 300 Mailchimp customer accounts and exported audience data from 102 of them. The breach was preceded by a successful phishing attempt and led to malicious attacks against Mailchimp's customers' end users. Three months later, Mailchimp was hit with  another attack . Once again, an employee's account was breached following a successful phishing attempt. While the identity of the Mailchimp accounts that had been compromised wasn't released, it's easy to see how user permission settings could have played a role in the attack. Once threat detectors breached the system, they had the access needed to utilize an internal tool that enabled them to find the data they were looking for. The attack ended when security teams were able to terminate user access, although data which had already been downloaded remained in the threat actor's hands. Introducing user permissions, throu

With 2022 coming to a close, there is no better time to buckle down and prepare to face the security challenges in the year to come. This past year has seen its  fair share of breaches , attacks, and leaks, forcing organizations to scramble to protect their SaaS stacks. March alone saw three different breaches from Microsoft, Hubspot, and Okta.  With SaaS sprawl ever growing and becoming more complex, organizations can look to four areas within their SaaS environment to harden and secure.  Learn how you can automate your SaaS stack security Misconfigurations Abound Enterprises can have  over 40 million  knobs, check boxes, and toggles in their employees' SaaS apps. The security team is responsible to secure each of these settings, user roles and permissions to ensure they comply with industry and company policy.  Not only because of their obvious risk or misalignment with security policies, misconfigurations are overwhelmingly challenging to secure manually. These configurati