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The Problem: The Identities Left Behind As organizations grow and evolve, employees, contractors, services, and systems come and go - but their accounts often remain. These abandoned or "orphan" accounts sit dormant across applications, platforms, assets, and cloud consoles. The reason they persist isn't negligence - it's fragmentation.  Traditional IAM and IGA systems are designed primarily for human users and depend on manual onboarding and integration for each application - connectors, schema mapping, entitlement catalogs, and role modeling. Many applications never make it that far. Meanwhile, non-human identities (NHIs): service accounts, bots, APIs, and agent-AI processes are natively ungoverned, operating outside standard IAM frameworks and often without ownership, visibility, or lifecycle controls. The result? A shadow layer of untracked identities forming part of the broader identity dark matter - accounts invisible to governance but still active in infrastructure. Wh...

The Invisible Half of the Identity Universe Identity used to live in one place - an LDAP directory, an HR system, a single IAM portal. Not anymore. Today, identity is fragmented across SaaS, on-prem, IaaS, PaaS, home-grown, and shadow applications. Each of these environments carries its own accounts, permissions, and authentication flows. Traditional IAM and IGA tools govern only the nearly managed half of this universe - the users and apps that have been fully onboarded, integrated, and mapped. Everything else remains invisible: the unverified, non-human, unprotected mass of identities we call identity dark matter. Every new or modernized app demands onboarding - connectors, schema mapping, entitlement catalogs, and role modeling - work that consumes time, money, and expertise. Many applications never make it that far. The result is fragmentation: unmanaged identities and permissions operating outside corporate governance. And beyond the human layer lies an even larger challenge...