How To Automate Alert Triage With AI Agents and Confluence SOPs Using Tines
Sep 19, 2025
AI Automation / Security Operations
Run by the team at workflow orchestration and AI platform Tines, the Tines library features over 1,000 pre-built workflows shared by security practitioners from across the community - all free to import and deploy through the platform's Community Edition. The workflow we are highlighting streamlines security alert handling by automatically identifying and executing the appropriate Standard Operating Procedures (SOPs) from Confluence. When an alert triggers, AI agents analyze it, locate relevant SOPs, and perform required remediation steps - all while keeping the on-call team informed via Slack. It was created by Michael Tolan, Security Researcher L2 at Tines, and Peter Wrenn, Senior Solutions Engineer at Tines. In this guide, we'll share an overview of the workflow, plus step-by-step instructions for getting it up and running. The problem - manual alert triage and SOP execution For security teams, responding to alerts efficiently requires quickly identifying the threat ty...
