Why SaaS AI Governance Should Be on Every CISO's Agenda
Aug 04, 2025
Generative AI has quietly become a part of the SaaS ecosystem that businesses use every day. Platforms like Zoom, Slack, Microsoft 365, and Salesforce now have AI assistants. You can use these tools to do things like write summaries of meetings or perform routine tasks. A recent survey found that 95% of U.S. businesses now use generative AI. This is a big increase from last year. But this quick growth of AI features is making security leaders worried. Sensitive information could be leaked or used in the wrong way if there aren't enough controls in place. Shadow AI and Its Far-Reaching Risks When employees use AI apps without the knowledge or approval of IT, it creates shadow AI . This is akin to the shadow IT problem of unsanctioned cloud apps, but now with AI services. The unauthorized use of AI platforms can unknowingly expose organizations to data privacy issues, compliance violations, and even disinformation risks. We're already seeing these risks play out. Samsung engin...