ServiceNow and XM Cyber: A New Model for Managing Risk
Sept 01, 2025
Security teams today live in two different realities. On one side, platforms like ServiceNow create order: every vulnerability has a ticket, every incident has a workflow, and everything ties back to the CMDB. On the other side, attackers create chaos. They don't follow workflows. They look for the easiest way in, chaining together whatever exposures they can find until they reach something valuable. A vulnerability marked as "medium" in a ticketing system can still be the critical link in an attack path that leads straight to a company's crown jewels. In the ticketing system, the issue appears in isolation, yet attackers see how it connects to everything else. Without visibility into how exposures link together, teams risk wasting effort while the actual attack paths stay open. This is where ServiceNow's integration with XM Cyber comes in. By layering attack graph analysis onto VR and SIR , the platform lets teams see each issue through an attacker's eyes. Tickets and incidents ar...
