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Salesforce Is Mission-Critical, but That Doesn't Mean It's Protected At the beating heart of customer operations, the scope of Salesforce goes well and beyond traditional customer relationship management (CRM) systems. As a system of records, a sales engine, a service dashboard, and a repository for years of business-critical insight, deals flow through it continuously. Strategies depend on it. Customer relationships live or die by what they contain.  Yet, despite this, a dangerous misconception persists: "It's in the cloud, so it must be safe." Unfortunately, this assumption is as costly as it is common.  Here's the reality. Salesforce operates under a shared responsibility model , meaning your cloud provider — in this case, Salesforce — is responsible for platform uptime, infrastructure integrity, and security of the cloud. But you, the customer, are responsible for its actual content (your data, your metadata, and your configurations). So, while Salesforce protects th...

Data Resilience is No Longer Optional Even in 2025, over half of all businesses suffer devastating data loss from ransomware attacks, configuration errors, or system crashes — yet only 15% of enterprises treat SaaS data backup as a strategic priority. While that number is projected to surge to 75% by 2028 , many organizations today overlook this critical component and risk falling dangerously behind or worse.  Data protection is more than an IT issue, and it takes more than your standard backup solution to reconcile this problem. As threats evolve rapidly, data protection is now an essential strategic priority. Businesses must respond by building resilient, cloud-native backup strategies that ensure data stays protected, available, and uncompromised, no matter the circumstances. Breaking Free from Legacy Constraints with SaaS-Driven Flexibility The modern enterprise landscape has transformed. Hybrid and multi-cloud environments have overcome their once-trendy labels, having b...

The rapid adoption of SaaS solutions, accelerated by trends such as remote work, cloud computing, big data, and Generative AI (GenAI) has brought significant benefits to organizations. However, this transformation also introduces new attack surfaces and unique challenges for security teams, who must now consider how they can secure the intricate web of SaaS usage across their organization.  Today, the SaaS security landscape is characterized by several key themes and issues: Credential Theft and Stuffing: This trend is fueled by dark web marketplaces where breached credentials are bought, sold, and traded, making it easy for attackers to carry out credential stuffing attacks. Shadow SaaS: The explosion of unauthorized SaaS apps has led to a rise in employees inadvertently exposing sensitive data. Trial or demo accounts are a main source of shadow SaaS.  SaaS Sprawl: In 2023, the average number of SaaS apps used by a business reached 473. Our numbers indicate an increase ...