Fake Apple Support AI Calls Target Stolen-Device Owners for Passcodes and 2FA Codes
Aug 26, 2026
Artificial Intelligence / Cybercrime
Cybersecurity researchers have disclosed details of a phishing-as-a-service (PhaaS) platform built to strip Apple's Activation Lock from stolen devices, using rented AI voice agents that call theft victims posing as Apple Support and ask for their device passcode. SOCRadar Threat Research Unit (STRU) said the platform, which it tracks as AnonyMousKIT , is credit-metered and drives lures across five channels from a single victim record, comprising email at 1.50 credits, SMS priced per sender ID, WhatsApp, a recorded voice call at 1 credit, and an AI voice agent at 2 credits. The targets are owners of Apple devices that were recently lost or stolen, and the pages and calls ask each of them for the 4- or 6-digit device passcode, then the Apple ID credentials, and finally a live two-factor authentication (2FA) code. Apple's own guidance states that the company never asks for a password, device passcode, or 2FA code to provide support. "AnonyMousKIT is best understood no...