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Enterprises today are expected to have at least 6-8 detection tools, as detection is considered a standard investment and the first line of defense. Yet security leaders struggle to justify dedicating resources further down the alert lifecycle to their superiors. As a result, most organizations' security investments are asymmetrical, robust detection tools paired with an under-resourced SOC, their last line of defense. A recent case study demonstrates how companies with a standardized SOC prevented a sophisticated phishing attack that bypassed leading email security tools. In this case study, a cross-company phishing campaign targeted C-suite executives at multiple enterprises. Eight different email security tools across these organizations failed to detect the attack, and phishing emails reached executive inboxes. However, each organization's SOC team detected the attack immediately after employees reported the suspicious emails. Why did all eight detection tools identica...

The current SOC model relies on a scarce resource: human analysts. These professionals are expensive, in high demand, and increasingly difficult to retain. Their work is not only highly technical and high-risk, but also soul-crushingly repetitive, dealing with a constant flood of alerts and incidents. As a result, SOC analysts often leave in search of better pay, the opportunity to move beyond the SOC into more rewarding roles, or simply to take much-needed breaks. This high churn rate puts the SOC in a vulnerable position, jeopardizing the overall effectiveness of cybersecurity operations. To keep your team resilient and maintain operational efficiency, it's essential to take proactive steps to reduce burnout and improve retention. Here are five strategies that can make a difference. Why Analyst Burnout Matters More Than Ever SOC analyst burnout is becoming a critical issue as the cybersecurity landscape evolves. Security Operations Centers (SOCs) face a growing number of daily al...