CISA Warns: SysAid Flaws Under Active Attack Enable Remote File Access and SSRF
Jul 23, 2025
Vulnerability / Software Security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) added two security flaws impacting SysAid IT support software to its Known Exploited Vulnerabilities ( KEV ) catalog, based on evidence of active exploitation. The vulnerabilities in question are listed below - CVE-2025-2775 (CVSS score: 9.3) - An improper restriction of XML external entity (XXE) reference vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives CVE-2025-2776 (CVSS score: 9.3) - An improper restriction of XML external entity (XXE) reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives Both shortcomings were disclosed by watchTowr Labs researchers Sina Kheirkhah and Jake Knott back in May, alongside CVE-2025-2777 (CVSS score: 9.3), a pre-authenticated XXE within the /lshw endpoint. The three vulnerabilities were addressed by SysAid in the on-pre...