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Category — Scattered Spider
Scattered Spider: Understanding Help Desk Scams and How to Defend Your Organization

Scattered Spider: Understanding Help Desk Scams and How to Defend Your Organization

Jun 03, 2025 Identity Security / Cloud Security
In the wake of high-profile attacks on UK retailers Marks & Spencer and Co-op, Scattered Spider has been all over the media, with coverage spilling over into the mainstream news due to the severity of the disruption caused — currently looking like hundreds of millions in lost profits for M&S alone.  This coverage is extremely valuable for the cybersecurity community as it raises awareness of the battles that security teams are fighting every day. But it's also created a lot of noise that can make it tricky to understand the big picture.  The headline story from the recent campaign against UK retailers is the use of help desk scams. This typically involves the attacker calling up a company's help desk with some level of information — at minimum, PII that allows them to impersonate their victim, and sometimes a password, leaning heavily on their native English-speaking abilities to trick the help desk operator into giving them access to a user account.  Help Des...
DragonForce Exploits SimpleHelp Flaws to Deploy Ransomware Across Customer Endpoints

DragonForce Exploits SimpleHelp Flaws to Deploy Ransomware Across Customer Endpoints

May 29, 2025 Supply Chain Attack / Ransomware
The threat actors behind the DragonForce ransomware gained access to an unnamed Managed Service Provider's (MSP) SimpleHelp remote monitoring and management (RMM) tool, and then leveraged it to exfiltrate data and drop the locker on multiple endpoints. It's believed that the attackers exploited a trio of security flaws in SimpleHelp (CVE-2024-57727, CVE-2024-57728, and CVE-2024-57726) that were disclosed in January 2025 to access the MSP's SimpleHelp deployment, according to an analysis from Sophos. The cybersecurity company said it was alerted to the incident following a suspicious installation of a SimpleHelp installer file, pushed via a legitimate SimpleHelp RMM instance that's hosted and operated by the MSP for their customers. The threat actors have also been found to leverage their access through the MSP's RMM instance to collect information from different customer environments about device names and configuration, users, and network connections. Altho...
5 Scattered Spider Gang Members Indicted in Multi-Million Dollar Cybercrime Scheme

5 Scattered Spider Gang Members Indicted in Multi-Million Dollar Cybercrime Scheme

Nov 21, 2024 Cryptocurrency / Identity Theft
Five alleged members of the infamous Scattered Spider cybercrime crew have been indicted in the U.S. for targeting employees of companies across the country using social engineering techniques to harvest credentials and using them to gain unauthorized access to sensitive data and break into crypto accounts to steal digital assets worth millions of dollars. All of the accused parties have been charged with one count of conspiracy to commit wire fraud, one count of conspiracy, and one count of aggravated identity theft. They include - Ahmed Hossam Eldin Elbadawy, 23, aka AD, of College Station, Texas Noah Michael Urban, 20, aka Sosa and Elijah, of Palm Coast, Florida Evans Onyeaka Osiebo, 20, of Dallas, Texas Joel Martin Evans, 25, aka joeleoli, of Jacksonville, North Carolina; and Tyler Robert Buchanan, 22, aka tylerb, of the U.K. While the name Scattered Spider  is not directly referenced in the indictment document, it has been described as "a loosely organized financi...
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Navigating the Maze: How to Choose the Best Threat Detection Solution

websiteSygniaThreat Detection / Cybersecurity
Discover how to continuously protect your critical assets with the right MDR strategy. Download the Guide.
AI Agents and the Non‑Human Identity Crisis: How to Deploy AI More Securely at Scale

AI Agents and the Non‑Human Identity Crisis: How to Deploy AI More Securely at Scale

May 27, 2025Artificial Intelligence / Cloud Identity
Artificial intelligence is driving a massive shift in enterprise productivity, from GitHub Copilot's code completions to chatbots that mine internal knowledge bases for instant answers. Each new agent must authenticate to other services, quietly swelling the population of non‑human identities (NHIs) across corporate clouds. That population is already overwhelming the enterprise: many companies now juggle at least 45 machine identities for every human user . Service accounts, CI/CD bots, containers, and AI agents all need secrets, most commonly in the form of API keys, tokens, or certificates, to connect securely to other systems to do their work. GitGuardian's State of Secrets Sprawl 2025 report reveals the cost of this sprawl: over 23.7 million secrets surfaced on public GitHub in 2024 alone. And instead of making the situation better, repositories with Copilot enabled the leak of secrets 40 percent more often .  NHIs Are Not People Unlike human beings logging into systems, ...
Scattered Spider Adopts RansomHub and Qilin Ransomware for Cyber Attacks

Scattered Spider Adopts RansomHub and Qilin Ransomware for Cyber Attacks

Jul 17, 2024 Cybercrime / Ransomware
The infamous cybercrime group known as Scattered Spider has incorporated ransomware strains such as RansomHub and Qilin into its arsenal, Microsoft has revealed. Scattered Spider is the designation given to a threat actor that's known for its sophisticated social engineering schemes to breach targets and establish persistence for follow-on exploitation and data theft. It also has a history of targeting VMWare ESXi servers and deploying BlackCat ransomware. It shares overlaps with activity clusters tracked by the broader cybersecurity community under the monikers Gold Harvest, 0ktapus, Octo Tempest, and UNC3944. Last month, it was reported that a key member of the group was arrested in Spain. RansomHub, which arrived on the scene earlier this February, has been assessed to be a rebrand of another ransomware strain called Knight, according to an analysis from Broadcom-owned Symantec last month. "RansomHub is a ransomware-as-a-service (RaaS) payload used by more and mor...
U.K. Hacker Linked to Notorious Scattered Spider Group Arrested in Spain

U.K. Hacker Linked to Notorious Scattered Spider Group Arrested in Spain

Jun 16, 2024 Cybercrime / SIM Swapping
Law enforcement authorities have allegedly arrested a key member of the notorious cybercrime group called Scattered Spider. The individual, a 22-year-old man from the United Kingdom, was arrested this week in the Spanish city of Palma de Mallorca as he attempted to board a flight to Italy. The move is part of a joint effort between the U.S. Federal Bureau of Investigation (FBI) and the Spanish National Police that began last May. News of the arrest was first reported by Murcia Today on June 14, 2024, with vx-underground subsequently revealing that the apprehended party is "associated with several other high profile ransomware attacks performed by Scattered Spider." The malware research group further said the individual was a SIM swapper who operated under the alias "Tyler." SIM swapping attacks work by calling the telecom provider to transfer a target's phone number to a SIM under their control with the goal of intercepting their messages, including one-...
U.S. Cybersecurity Agencies Warn of Scattered Spider's Gen Z Cybercrime Ecosystem

U.S. Cybersecurity Agencies Warn of Scattered Spider's Gen Z Cybercrime Ecosystem

Nov 17, 2023 Ransomware / Cybercrime
U.S. cybersecurity and intelligence agencies have released a joint advisory about a cybercriminal group known as  Scattered Spider  that's known to employ sophisticated phishing tactics to infiltrate targets. "Scattered Spider threat actors typically engage in data theft for extortion using multiple social engineering techniques and have recently leveraged BlackCat/ALPHV ransomware alongside their usual TTPs," the agencies  said . The threat actor, also tracked under the monikers Muddled Libra, Octo Tempest, 0ktapus, Scatter Swine, Star Fraud, and UNC3944, was the subject of an  extensive profile  from Microsoft last month, with the tech giant calling it "one of the most dangerous financial criminal groups." Considered as experts in social engineering, Scattered Spider is known to rely on phishing, prompt bombing, and SIM swapping attacks to obtain credentials, install remote access tools, and bypass multi-factor authentication (MFA). Scattered Spider, li...
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