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It sure is a hard time to be a SOC analyst. Every day, they are expected to solve high-consequence problems with half the data and twice the pressure. Analysts are overwhelmed—not just by threats, but by the systems and processes in place that are meant to help them respond. Tooling is fragmented. Workflows are heavy. Context lives in five places, and alerts never slow down. What started as a fast-paced, high-impact role has, for many analysts, become a repetitive loop of alert triage and data wrangling that offers little room for strategy or growth.  Most SOC teams also run lean. Last year, our annual SANS SOC Survey found that a majority of SOCs only consist of just 2–10 full-time analysts , a number unchanged since the survey began tracking in 2017. Meanwhile, the scope of coverage has exploded, ranging from on-prem infrastructure to cloud environments, remote endpoints, SaaS platforms, and beyond. Compounded at scale, this has led to systemic burnout across SOC environment...

Hackers never sleep, so why should enterprise defenses? Threat actors prefer to target businesses during off-hours. That's when they can count on fewer security personnel monitoring systems, delaying response and remediation. When retail giant Marks & Spencer experienced a security event over Easter weekend, they were forced to shut down their online operations, which account for approximately a third of the retailer's clothing and home sales. As most staff are away during off-hours and holidays, it takes time to assemble an incident response team and initiate countermeasures. This gives attackers more time to move laterally within the network and wreak havoc before the security team reacts. While not every organization may be ready to staff an in-house team around the clock, building a 24/7 SOC remains one of the most robust and proactive ways to protect against off-hours attacks. In the rest of this post, we'll explore why 24/7 vigilance is so important, the challenges ...

In an increasingly complex and fast-paced digital landscape, organizations strive to protect themselves from various security threats. However, limited resources often hinder security teams when combatting these threats, making it difficult to keep up with the growing number of security incidents and alerts. Implementing automation throughout security operations helps security teams alleviate these challenges by streamlining repetitive tasks, reducing the risk of human error, and allowing them to focus on higher-value initiatives. While automation offers significant benefits, there is no foolproof method or process to guarantee success. Clear definitions, consistent implementation, and standardized processes are crucial for optimal results. Without guidelines, manual and time-consuming methods can undermine the effectiveness of automation.  This blog explores the challenges faced by security operations teams when implementing automation and the practical steps needed to build a ...