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It sure is a hard time to be a SOC analyst. Every day, they are expected to solve high-consequence problems with half the data and twice the pressure. Analysts are overwhelmed—not just by threats, but by the systems and processes in place that are meant to help them respond. Tooling is fragmented. Workflows are heavy. Context lives in five places, and alerts never slow down. What started as a fast-paced, high-impact role has, for many analysts, become a repetitive loop of alert triage and data wrangling that offers little room for strategy or growth.  Most SOC teams also run lean. Last year, our annual SANS SOC Survey found that a majority of SOCs only consist of just 2–10 full-time analysts , a number unchanged since the survey began tracking in 2017. Meanwhile, the scope of coverage has exploded, ranging from on-prem infrastructure to cloud environments, remote endpoints, SaaS platforms, and beyond. Compounded at scale, this has led to systemic burnout across SOC environment...

Hackers never sleep, so why should enterprise defenses? Threat actors prefer to target businesses during off-hours. That's when they can count on fewer security personnel monitoring systems, delaying response and remediation. When retail giant Marks & Spencer experienced a security event over Easter weekend, they were forced to shut down their online operations, which account for approximately a third of the retailer's clothing and home sales. As most staff are away during off-hours and holidays, it takes time to assemble an incident response team and initiate countermeasures. This gives attackers more time to move laterally within the network and wreak havoc before the security team reacts. While not every organization may be ready to staff an in-house team around the clock, building a 24/7 SOC remains one of the most robust and proactive ways to protect against off-hours attacks. In the rest of this post, we'll explore why 24/7 vigilance is so important, the challenges ...

Organizations today face relentless cyber attacks, with high-profile breaches hitting the headlines almost daily. Reflecting on a long journey in the security field, it's clear this isn't just a human problem—it's a math problem. There are simply too many threats and security tasks for any SOC to manually handle in a reasonable timeframe. Yet, there is a solution. Many refer to it as SOC 3.0—an AI-augmented environment that finally lets analysts do more with less and shifts security operations from a reactive posture to a proactive force. The transformative power of SOC 3.0 will be detailed later in this article, showcasing how artificial intelligence can dramatically reduce workload and risk, delivering world-class security operations that every CISO dreams of. However, to appreciate this leap forward, it's important to understand how the SOC evolved over time and why the steps leading up to 3.0 set the stage for a new era of security operations. A brief history of the SOC For deca...

Zero Trust security changes how organizations handle security by doing away with implicit trust while continuously analyzing and validating access requests. Contrary to perimeter-based security, users within an environment are not automatically trusted upon gaining access. Zero Trust security encourages continuous monitoring of every device and user, which ensures sustained protection after successful user authentication. Why companies adopt Zero Trust security Companies adopt Zero Trust security to protect against complex and increasingly sophisticated cyber threats. This addresses the limitations of traditional, perimeter-based security models, which include no east-west traffic security, the implicit trust of insiders, and lack of adequate visibility.  Traditional vs. Zero Trust security Zero Trust security upgrades an organization's security posture by offering: Improved security posture : Organizations can improve their security posture by continuously gathering data on...

Imagine trying to find a needle in a haystack, but the haystack is on fire, and there are a million other needles you also need to find. That's what dealing with security alerts can feel like. SIEM was supposed to make this easier, but somewhere along the way, it became part of the problem. Too many alerts, too much noise, and not enough time to actually stop threats. It's time for a change. It's time to reclaim control. Join Zuri Cortez and Seth Geftic for an insightful webinar as they navigate the complexities of " Solving the SIEM Problem: A Hard Reset on Legacy Solutions ."  They'll share insider knowledge, battle-tested strategies, and a clear path to taming the SIEM beast in this informative session. Here's what we'll cover: SIEM 101: A quick refresher on what SIEM is, why it's important, and the challenges it faces today The Problem with Legacy SIEM: We'll pull back the curtain and reveal why traditional solutions are struggl...

Incident response is a structured approach to managing and addressing security breaches or cyber-attacks. Security teams must overcome challenges such as timely detection, comprehensive data collection, and coordinated actions to enhance readiness. Improving these areas ensures a swift and effective response, minimizing damage and restoring normal operations quickly. Challenges in incident response Incident response presents several challenges that must be addressed to ensure a swift and effective recovery from cyber attacks. The following section lists some of these challenges. Timeliness : One of the primary challenges in incident response is addressing incidents quickly enough to minimize damage. Delays in response can lead to more compromises and increased recovery costs. Information correlation : Security teams often struggle to effectively collect and correlate relevant data. Without a comprehensive view, understanding the full scope and impact of the incident becomes difficu...

It's the age of identity security. The explosion of driven ransomware attacks has made CISOs and security teams realize that identity protection lags 20 years behind their endpoints and networks. This realization is mainly due to the transformation of lateral movement from fine art, found in APT and top cybercrime groups only, to a commodity skill used in almost every ransomware attack. The lateral movement uses compromised credentials for malicious access – a critical blind spot that existing XDR, network, and SIEM solutions fail to block.  Identity Threat Detection and Response (ITDR) has emerged in the last couple of years to close this gap. This article breaks down the top five ITDR capabilities and provides the key questions to ask your ITDR vendor. Only a definitive 'YES' to these questions can ensure that the solution you evaluate can indeed deliver its identity security promise.  Coverage For All Users, Resources, and Access Methods  Why is it important? Par...

You're probably familiar with the term "critical assets". These are the technology assets within your company's IT infrastructure that are essential to the functioning of your organization. If anything happens to these assets, such as application servers, databases, or privileged identities, the ramifications to your security posture can be severe.  But is every technology asset considered a critical asset? Moreover, is every technology asset considered a  business -critical asset? How much do we really know about the risks to our  business -critical assets?  Business-critical assets are the underlying technology assets of your business in general – and we all know that technology is just one of the 3 essential pillars needed for a successful business operation. In order to have complete cybersecurity governance, organizations should consider: 1) Technology, 2) Business processes, and 3) Key People. When these 3 pillars come togeth...

In the last decade, there has been a growing disconnect between front-line analysts and senior management in IT and Cybersecurity. Well-documented challenges facing modern analysts revolve around a high volume of alerts, false positives, poor visibility of technical environments, and analysts spending too much time on manual tasks. The Impact of Alert Fatigue and False Positives  Analysts are overwhelmed with alerts. The knock-on effect of this is that fatigued analysts are at risk of missing key details in incidents, and often conduct time-consuming triaging tasks manually only to end up copying and pasting a generic closing comment into a false positive alert.  It is likely that there will always be false positives. And many would argue that a false positive is better than a false negative. But for proactive actions to be made, we must move closer to the heart of an incident. That requires diving into how analysts conduct the triage and investigation process. SHQ R...