Google Launches New Maps Feature to Help Businesses Report Review-Based Extortion Attempts
Nov 07, 2025
Data Protection / Malware
Google on Thursday said it's rolling out a dedicated form to allow businesses listed on Google Maps to report extortion attempts made by threat actors who post inauthentic bad reviews on the platform and demand ransoms to remove the negative comments. The approach is designed to tackle a common practice called review bombing , where online users intentionally post negative user reviews in an attempt to harm a product, a service, or a business. "Bad actors try to circumvent our moderation systems and flood a business's profile with fake one-star reviews," Laurie Richardson, vice president of Trust & Safety at Google, said . "Following this initial attack, the scammers directly contact the business owner, often through third-party messaging apps, to demand payment." The threat actors warn of further escalation should the victim fail to pay the fee, risking potential damage to their public rating and reputation. These ploys are seen as an attempt to coe...
