From the "Department of No" to a "Culture of Yes": A Healthcare CISO's Journey to Enabling Modern Care
May 30, 2025
Healthcare / Zero Trust
Breaking Out of the Security Mosh Pit When Jason Elrod, CISO of MultiCare Health System, describes legacy healthcare IT environments, he doesn't mince words: "Healthcare loves to walk backwards into the future. And this is how we got here, because there are a lot of things that we could have prepared for that we didn't, because we were so concentrated on where we were." This chaotic approach has characterized healthcare IT for decades. In a sector where lives depend on technology working flawlessly 24/7/365, security teams have traditionally functioned as gatekeepers—the "Department of No"—focused on protection at the expense of innovation and care delivery. But as healthcare continues its digital transformation journey, this approach is no longer sustainable. With 14 hospitals, hundreds of urgent care clinics, and nearly 30,000 employees serving millions of patients, MultiCare needed a different path forward – one that didn't sacrifice innovation for safety. That...
