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New Case Study: The Malicious Comment

New Case Study: The Malicious Comment
May 07, 2024 Regulatory Compliance / Cyber Threat
How safe is your comments section? Discover how a seemingly innocent 'thank you' comment on a product page concealed a malicious vulnerability, underscoring the necessity of robust security measures. Read the full real-life case study  here .  When is a 'Thank you' not a 'Thank you'? When it's a sneaky bit of code that's been hidden inside a 'Thank You' image that somebody posted in the comments section of a product page! The guilty secret hidden inside this particular piece of code was designed to let hackers bypass security controls and steal the personal identifying information of online shoppers, which could have meant big trouble for them and the company. The page in question belongs to a global retailer. User communities are often a great source of unbiased advice from fellow enthusiasts, which was why a Nikon camera owner was posting there. They were looking for the ideal 50mm lens and asked for a recommendation. They offered thanks in advance to whoever might take th

Building Your Privacy-Compliant Customer Data Platform (CDP) with First-Party Data

Building Your Privacy-Compliant Customer Data Platform (CDP) with First-Party Data
Feb 28, 2024 Webinar / Privacy
In today's digital era, data privacy isn't just a concern; it's a consumer demand. Businesses are grappling with the dual challenge of leveraging customer data for personalized experiences while navigating a maze of privacy regulations. The answer? A privacy-compliant Customer Data Platform (CDP). Join us for a transformative webinar where we unveil Twilio Segment's state-of-the-art CDP. Discover how it champions compliant and consented data use, empowering you to craft a holistic customer view and revolutionize engagement strategies. What Will You Learn? Strategies for ethically democratizing data across your organization. The power of first-party data in unlocking profound customer insights. The pivotal role of a CDP in fostering compliant and consented data utilization. Proven customer engagement methodologies from industry leaders. Why Should You Attend? Twilio Segment's State of Personalization Report reveals a compelling truth: 63% of consumers wel

Italian Data Protection Watchdog Accuses ChatGPT of Privacy Violations

Italian Data Protection Watchdog Accuses ChatGPT of Privacy Violations
Jan 30, 2024 Generative AI / Data Privacy
Italy's data protection authority (DPA) has notified ChatGPT-maker OpenAI of supposedly violating privacy laws in the region. "The available evidence pointed to the existence of breaches of the provisions contained in the E.U. GDPR [General Data Protection Regulation]," the Garante per la protezione dei dati personali (aka the Garante)  said  in a statement on Monday. It also said it will "take account of the work in progress within the ad-hoc  task force  set up by the European Data Protection Framework (EDPB) in its final determination on the case." The development comes nearly 10 months after the watchdog imposed a  temporary ban  on ChatGPT in the country, weeks after which OpenAI  announced  a number of privacy controls, including an  opt-out form  to remove one's personal data from being processed by the large language model (LLM). Access to the tool was subsequently reinstated in late April 2023. The Italian DPA said the latest findings, which h

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New Guide: How to Scale Your vCISO Services Profitably

New Guide: How to Scale Your vCISO Services Profitably
May 09, 2024vCISO / Regulatory Compliance
Cybersecurity and compliance guidance are in high demand among SMEs. However, many of them cannot afford to hire a full-time CISO. A  v CISO can answer this need by offering on-demand access to top-tier cybersecurity expertise. This is also an opportunity for MSPs and MSSPs to grow their business and bottom line. MSPs and MSSPs that expand their offerings and provide vCISO services will cater to SME requirements and concerns. By answering this market gap, they can grow their customer base as well as upsell to existing clients. This will lead to recurring revenue and increased profitability. Developing and scaling vCISO services requires a well-thought-out plan. This will help guide you through the required processes, anticipate and overcome challenges and optimize resource use. To aid you, we introduce a comprehensive and actionable  guide: "How to Scale Your vCISO Services Profitably" . The guide was developed based on the experience of industry leader  Cynom i, who has helped hun

Case Study: The Cookie Privacy Monster in Big Global Retail

Case Study: The Cookie Privacy Monster in Big Global Retail
Jan 16, 2024 Data Security / Privacy Compliance
Explore how an advanced exposure management solution saved a major retail industry client from ending up on the naughty step due to a misconfiguration in its cookie management policy. This wasn't anything malicious, but with modern web environments being so complex, mistakes can happen, and non-compliance fines can be just an oversight away. Download the full case study here . As a child, did you ever get caught with your hand in the cookie jar and earn yourself a telling-off? Well, even if you can still remember being outed as a cookie monster, the punishments for today's thieving beasts are worse. Millions of dollars worse. Cookies are an essential part of modern web analytics. A cookie is a small piece of text data that records website visitor preferences along with their behaviors, and its job is to help personalize their browsing experience. Just as you needed parental consent to access the cookie jar all those years ago, your business now needs to obtain user consent before i

TikTok Faces Massive €345 Million Fine Over Child Data Violations in E.U.

TikTok Faces Massive €345 Million Fine Over Child Data Violations in E.U.
Sep 16, 2023 Privacy / Technology
The Irish Data Protection Commission (DPC) slapped TikTok with a €345 million (about $368 million) fine for violating the European Union's General Data Protection Regulation (GDPR) in relation to its handling of children's data. The investigation, initiated in September 2021,  examined  how the popular short-form video platform processed personal data relating to child users (those between the ages of 13 and 17) between July 31 and December 31, 2020. Some of the major findings include - The content posted by child users was set to public by default, thereby allowing any individual (with or without TikTok) to view the material and exposing them to additional risks A failure to provide transparency information to child users The implementation of dark patterns to steer users towards opting for privacy-intrusive options during the registration process, and when posting videos A weakness in the Family Sharing setting that allowed any non-child user (someone who could not be

Instagram's Twitter Alternative 'Threads' Launch Halted in Europe Over Privacy Concerns

Instagram's Twitter Alternative 'Threads' Launch Halted in Europe Over Privacy Concerns
Jul 05, 2023 Privacy / Social Media
Instagram Threads, the upcoming Twitter competitor from Meta, will not be launched in the European Union due to privacy concerns, according to Ireland's Data Protection Commission (DPC). The development was  reported  by the Irish Independent, which said the watchdog has been in contact with the social media giant about the new product and confirmed the release won't extend to the E.U. "at this point." Threads  is Meta's answer to Twitter that's set for launch on July 6, 2023. It's billed as a "text-based conversation app" that allows Instagram users to "discuss everything from the topics you care about today to what'll be trending tomorrow." It also enables users to follow the same accounts they already follow on Instagram. A listing for the app has already appeared in the  Apple App Store  and  Google Play Store , although it's yet to be available for download. The " App Privacy " section on the App Store indic

E.U. Regulators Hit Meta with Record $1.3 Billion Fine for Data Transfer Violations

E.U. Regulators Hit Meta with Record $1.3 Billion Fine for Data Transfer Violations
May 22, 2023 Data Protection / Privacy
Facebook's parent company Meta has been fined a record $1.3 billion by European Union data protection regulators for transferring the personal data of users in the region to the U.S. In a binding decision taken by the European Data Protection Board (EDPB), the social media giant has been ordered to bring its data transfers into compliance with the GDPR and delete unlawfully stored and processed data within six months. Additionally, Meta has been given five months to suspend any future transfer of Facebook users' data to the U.S. Instagram and WhatsApp, which are also owned by the company, are not subject to the order. "The EDPB found that Meta IE's infringement is very serious since it concerns transfers that are systematic, repetitive, and continuous," Andrea Jelinek, EDPB Chair,  said  in a statement. "Facebook has millions of users in Europe, so the volume of personal data transferred is massive. The unprecedented fine is a strong signal to organizati

Italian Watchdog Bans OpenAI's ChatGPT Over Data Protection Concerns

Italian Watchdog Bans OpenAI's ChatGPT Over Data Protection Concerns
Apr 03, 2023 Artificial Intelligence / Data Safety
The Italian data protection watchdog, Garante per la Protezione dei Dati Personali (aka Garante), has imposed a temporary ban of OpenAI's ChatGPT service in the country, citing data protection concerns. To that end, it has ordered the company to stop processing users' data with immediate effect, stating it intends to investigate the company over whether it's unlawfully processing such data in violation of the E.U. General Data Protection Regulation ( GDPR ) laws. "No information is provided to users and data subjects whose data are collected by Open AI," the Garante  noted . "More importantly, there appears to be no legal basis underpinning the massive collection and processing of personal data in order to 'train' the algorithms on which the platform relies." ChatGPT, which is estimated to have reached over 100 million monthly active users since its release late last year,  has not   disclosed   what it used  to train its latest large languag

WhatsApp Hit with €5.5 Million Fine for Violating Data Protection Laws

WhatsApp Hit with €5.5 Million Fine for Violating Data Protection Laws
Jan 20, 2023 Data Protection / Privacy
The Irish Data Protection Commission (DPC) on Thursday imposed fresh fines of €5.5 million against Meta's WhatsApp for violating data protection laws when processing users' personal information. At the heart of the ruling is an update to the messaging platform's Terms of Service that was imposed in the days leading to the enforcement of the General Data Protection Regulation ( GDPR ) in May 2018, requiring that users agree to the revised terms in order to continue using the service or risk losing access. The complaint, filed by privacy non-profit NOYB, alleged that WhatsApp breached the regulation by compelling its users to "consent to the processing of their personal data for service improvement and security" by "making the accessibility of its services conditional on users accepting the updated Terms of Service." "WhatsApp Ireland is not entitled to rely on the contract legal basis for the delivery of service improvement and security," th

France Fines Microsoft €60 Million for Using Advertising Cookies Without User Consent

France Fines Microsoft €60 Million for Using Advertising Cookies Without User Consent
Dec 23, 2022 Privacy / Data Security
France's privacy watchdog has imposed a €60 million ($63.88 million) fine against Microsoft's Ireland subsidiary for dropping advertising cookies in users' computers without their explicit consent in violation of data protection laws in the European Union. The Commission nationale de l'informatique et des libertés (CNIL)  noted  that users visiting the home page of its Bing search engine did not have a "mechanism to refuse cookies as easily as accepting them." The authority, which carried out an online audit between September 2020 and May 2021 following a complaint it received in February 2020,  stated  the tech giant deposited cookies with an aim to serve ads and fight advertising fraud without getting a user's permission beforehand, as is required by law. Along with the fines, Microsoft has also been ordered to alter its cookie practices within three months, or risk facing an additional penalty of €60,000 per day of non-compliance following the end

Facebook Hit With $18.6 Million GDPR Fine Over 12 Data Breaches in 2018

Facebook Hit With $18.6 Million GDPR Fine Over 12 Data Breaches in 2018
Mar 16, 2022
The Irish Data Protection Commission (DPC) on Tuesday slapped Facebook and WhatsApp owner Meta Platforms a fine of €17 million (~$18.6 million) for a series of security lapses that occurred in violation of the European Union's  GDPR laws  in the region. "The DPC found that Meta Platforms failed to have in place appropriate technical and organizational measures which would enable it to readily demonstrate the security measures that it implemented in practice to protect EU users' data, in the context of the twelve personal data breaches," the watchdog  said  in a press release. The decision follows the regulator's investigation into 12  data   breach   notifications  it received over the course of a six-month period between June 7 and December 4, 2018. "This fine is about record keeping practices from 2018 that we have since updated, not a failure to protect people's information," Meta  said  in a statement shared with the Associated Press. "

France Rules That Using Google Analytics Violates GDPR Data Protection Law

France Rules That Using Google Analytics Violates GDPR Data Protection Law
Feb 11, 2022
French data protection regulators on Thursday found the use of Google Analytics a breach of the European Union's General Data Protection Regulation (GDPR) laws in the country, almost a month after a  similar decision  was reached in Austria. To that end, the National Commission on Informatics and Liberty (CNIL) ruled that the transatlantic movement of Google Analytics data to the U.S. is not "sufficiently regulated" citing a violation of  Articles 44 et seq.  of the data protection decree, which govern the transfers of personal data to third countries or international entities. Specifically the independent administrative regulatory body highlighted the lack of equivalent privacy protections and the risk that "American intelligence services would access personal data transferred to the United States if the transfers were not properly regulated." "[A]lthough Google has adopted additional measures to regulate data transfers in the context of the Google An

German Court Rules Websites Embedding Google Fonts Violates GDPR

German Court Rules Websites Embedding Google Fonts Violates GDPR
Jan 31, 2022
A regional court in the German city of Munich has ordered a website operator to pay €100 in damages for transferring a user's personal data — i.e., IP address — to Google via the search giant's Fonts library without the individual's consent. The unauthorized disclosure of the plaintiff's IP address by the unnamed website to Google constitutes a contravention of the user's privacy rights, the court said, adding the website operator could theoretically combine the gathered information with other third-party data to identify the "persons behind the IP address." The violation amounts to the "plaintiff's loss of control over a personal data to Google," the ruling  issued by Landgericht München's third civil chamber in Munich read. Google Fonts is a  font embedding service  library from Google, allowing developers to add fonts to their Android apps and websites simply by referencing a stylesheet. As of January 2022, Google Fonts is a repos

Strengthen Your Password Policy With GDPR Compliance

Strengthen Your Password Policy With GDPR Compliance
Jun 17, 2021
A solid password policy is the first line of defense for your corporate network. Protecting your systems from unauthorized users may sound easy on the surface, but it can actually be quite complicated. You have to balance password security with usability, while also following various regulatory requirements. Companies in the EU must have password policies that are compliant with the General Data Protection Regulation (GDPR). Even if your company isn't based in the EU, these requirements apply if you have employees or customers residing in the EU or customers purchasing there. In this post, we will look at GDPR requirements for passwords and provide practical tips on how to design your password policy. Remember, even if GDPR isn't required for you now, the fundamentals of a data protection regulation plan can help strengthen your organization's security.  Password requirements for GDPR compliance You may be surprised to discover that the GDPR laws do not actually mentio

Marriott Faces $123 Million GDPR Fine Over Starwood Data Breach

Marriott Faces $123 Million GDPR Fine Over Starwood Data Breach
Jul 09, 2019
After fining British Airways with a record fine of £183 million earlier this week, the UK's data privacy regulator is now planning to slap world's biggest hotel chain Marriott International with a £99 million ($123 million) fine under GDPR over 2014 data breach. This is the second major penalty notice in the last two days that hit companies for failing to protect its customers' personal and financial information compromised and implement adequate security measures. In November 2018, Marriott discovered that unknown hackers compromised their guest reservation database through its Starwood hotels subsidiary and walked away with personal details of approximately 339 million guests. The compromised database leaked guests' names, mailing addresses, phone numbers, email addresses, dates of birth, gender, arrival and departure information, reservation date, and communication preferences. The breach, which likely happened in 2014, also exposed unencrypted passport

British Airways Fined £183 Million Under GDPR Over 2018 Data Breach

British Airways Fined £183 Million Under GDPR Over 2018 Data Breach
Jul 08, 2019
Britain's Information Commissioner's Office (ICO) today hit British Airways with a record fine of £183 million for failing to protect the personal information of around half a million of its customers during last year's security breach . British Airways, who describes itself as "The World's Favorite Airline," disclosed a breach last year that exposed personal details and credit-card numbers of up to 380,000 customers and lasted for more than two weeks. At the time, the company confirmed that customers who booked flights on its official website (ba.com) and British Airways mobile app between August 21 and September 5 had had their details stolen by attackers. The cyberattack was later attributed to the infamous Magecart threat actor, one of the most notorious hacking groups specialized in stealing credit card details from poorly-secured websites, especially online eCommerce platforms. Magecart hackers have been known for using digital credit card ski

Google fined $57 million by France for lack of transparency and consent

Google fined $57 million by France for lack of transparency and consent
Jan 21, 2019
The French data protection watchdog CNIL has issued its first fine of €50 million (around $57 million) under the European Union's new General Data Protection Regulation (GDPR) law that came into force in May last year. The fine has been levied on Google for "lack of transparency, inadequate information and lack of valid consent regarding the ads personalization," the CNIL (National Data Protection Commission) said in a press release issued today. The fine was imposed following the latest CNIL investigation into Google after receiving complaints against the company in May 2018 by two non-profit organizations—None Of Your Business (NOYB) and La Quadrature du Net (LQDN). Why Has Google Been Fined? According to the CNIL, Google has been found violating two core privacy rules of the GDPR—Transparency, and Consent. First, the search engine giant makes it too difficult for users to find essential information, like the "data-processing purposes, the data storag

Here's How to Download All the Data Apple Collects About You

Here's How to Download All the Data Apple Collects About You
May 24, 2018
Apple is making it easier for its users to download their data the company has collected about them so far. On Wednesday, Apple just launched a new Data and Privacy website that allows you to download everything that the company knows about you, from Apple ID info, device info, App Store activity, AppleCare history, your online shopping habits to all of your data stored in its iCloud. A similar feature was recently offered by Facebook, enabling its users to download all of their data , not only what they have posted, but also information like facial recognition and location data, following the Cambridge Analytica scandal . Apple has currently made this feature only available for people having accounts in European Union (along with Iceland, Liechtenstein, Norway and Switzerland), to comply with the General Data Protection Regulation (GDPR) act, which goes into effect on May 25. However, Apple is planning to roll out this feature worldwide in the coming months. "We inten
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