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Category — Fraud
CBI Shuts Down £390K U.K. Tech Support Scam, Arrests Key Operatives in Noida Call Center

CBI Shuts Down £390K U.K. Tech Support Scam, Arrests Key Operatives in Noida Call Center

7月 14, 2025 Cybercrime / Law Enforcement
India's Central Bureau of Investigation (CBI) has announced that it has taken steps to dismantle what it said was a transnational cybercrime syndicate that carried out "sophisticated" tech support scams targeting citizens of Australia and the United Kingdom. The fraudulent scheme is estimated to have led to losses worth more than £390,000 ($525,000) in the United Kingdom alone. The law enforcement effort, which was carried out on July 7, 2025, as part of Operation Chakra V , involved searches at three locations in Noida, one of which was a fully functional fraudulent call center operating from the Noida Special Economic Zone. Evidence gathered by the CBI revealed that the call center, named FirstIdea, made use of advanced calling infrastructure and malicious scripts to facilitate cross-border anonymity and victim targeting at scale. A total of two arrests have been made, including a key operative partner of FirstIdea. "The operation was meticulously timed with ...
Proofpoint Email Routing Flaw Exploited to Send Millions of Spoofed Phishing Emails

Proofpoint Email Routing Flaw Exploited to Send Millions of Spoofed Phishing Emails

7月 29, 2024 Email Security / Hacking
An unknown threat actor has been linked to a massive scam campaign that exploited an email routing misconfiguration in email security vendor Proofpoint's defenses to send millions of messages spoofing various popular companies like Best Buy, IBM, Nike, and Walt Disney, among others. "These emails echoed from official Proofpoint email relays with authenticated SPF and DKIM signatures , thus bypassing major security protections — all to deceive recipients and steal funds and credit card details," Guardio Labs researcher Nati Tal said in a detailed report shared with The Hacker News. The cybersecurity company has given the campaign the name EchoSpoofing . The activity is believed to have commenced in January 2024, with the threat actor exploiting the loophole to send as many as three million emails per day on average, a number that hit a peak of 14 million in early June as Proofpoint began to enact countermeasures. "The most unique and powerful part of this domain ...
How to Prevent Customer Support Help Desk Fraud Using VPN and Other Tools

How to Prevent Customer Support Help Desk Fraud Using VPN and Other Tools

12月 17, 2021
It's no secret that the internet isn't a very safe place. And it's not hard to understand why. It's a medium that connects billions of people around the world that affords bad actors enough anonymity to wreak havoc without getting caught. It's almost as if the internet's tailor-made to enable scams and fraud. And that's just what it does. Right now, the world's on track to  lose $10.5 trillion every year  to cybercrime. That number is so large that it's hard for the average person to grasp. And when most people hear it, they imagine that money's coming mostly from large-scale data breaches and ransomware attacks on large companies. Although businesses are among the hardest hit each year, they're by no means the only target. Every day, internet users are targeted too. They face barrages of phishing emails, compromised websites, and booby-trapped downloads. But among all of the attacks aimed at rank-and-file users, there's one that stand...
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