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Ask the average helpdesk technician what they do all day, and they will probably answer by saying that they reset passwords. Sure, helpdesk technicians do plenty of other things too, but in many organizations, a disproportionate number of helpdesk calls are tied to password resets. On the surface, having a  helpdesk technician reset a user's password  probably doesn't seem like a big deal. After all, the technician simply opens Active Directory Users and Computers, right-clicks on the user account, and chooses the Reset Password command from the shortcut menu. Resetting a password in this way is an easy process. Organizations can even opt to use an alternative tool such as the Windows Admin Center or even PowerShell if they prefer. One thing that most people probably don't stop and think about, however, is that even though the steps involved in the password reset process are simple enough, the  process as a whole constitutes a major security risk . Security and the service desk Th

It's no secret that sysadmins have plenty on their plates. Managing, troubleshooting, and updating software or hardware is a tedious task. Additionally, admins must grapple with complex webs of permissions and security. This can quickly become overwhelming without the right tools. If you're a sysadmin seeking to simplify your workflows, you're in luck. We've gathered some excellent software picks to help tackle different duties more efficiently.  Thankfully, these free tools are also respectful of tight budgets—without sacrificing core functionality. Best for Permissions Management: SolarWinds Permissions Analyzer for Active Directory Whether you are part of an organization with many members or numerous resources, keeping track of permissions can be challenging. Changes in responsibilities, titles, or even employment statuses can influence one's access to proprietary data. Each user has unique privileges. We not only need to visualize these but manage them on

Identities now transcend human boundaries. Within each line of code and every API call lies a non-human identity. These entities act as programmatic access keys, enabling authentication and facilitating interactions among systems and services, which are essential for every API call, database query, or storage account access. As we depend on multi-factor authentication and passwords to safeguard human identities, a pressing question arises: How do we guarantee the security and integrity of these non-human counterparts? How do we authenticate, authorize, and regulate access for entities devoid of life but crucial for the functioning of critical systems? Let's break it down. The challenge Imagine a cloud-native application as a bustling metropolis of tiny neighborhoods known as microservices, all neatly packed into containers. These microservices function akin to diligent worker bees, each diligently performing its designated task, be it processing data, verifying credentials, or

Today's admins certainly have plenty on their plates, and boosting ecosystem security remains a top priority. On-premises, and especially remote, accounts are gateways for accessing critical information. Password management makes this possible. After all, authentication should ensure that a user is whom they claim to be. This initial layer of security is crucial for protecting one's entire infrastructure. Unfortunately, the personal nature of passwords has its shortcomings. Passwords are easily forgotten. They may also be too simplistic; many companies don't enforce stringent password-creation requirements. This is where the Active Directory Password Policy comes in. Additionally, the following is achievable: Changing user passwords Recording password changes and storing them within a history log Active Directory accounts for any impactful changes across user accounts. We'll assess why and how administrators might leverage these core features. Why change user